30 Day Return Policy
Your satisfaction is our first concern so if for any reason you’re not satisfied with your internet purchase you can return any unused item that has not been worn or altered by custom engraving, sizing, or setting, in its original new condition within 30 days from the date of shipment for a refund or exchange. Unfortunately we cannot except returns on special order items, custom designed, or altered in any way.
When we receive your return and it is accepted, your refund or new item will be processed within 7 days. Upon receiving your return, the item will be reviewed by our Quality Control department. Please note that items showing signs of wear or those that have been engraved, altered, resized, set, or damaged in any way cannot be accepted for return. Returns without a receipt or items that are improperly packaged or uninsured will be refused for receipt. Be sure to include all packaging and collateral material, including diamond certificates. A $250 fee will be charged if the diamond certificate is not returned. Ship your return item via the US Postal Service Registered Mail, insured for the total value of your purchase. Be sure to request a return receipt for confirmation that your shipment has reached us. Mail your return to: Alpine Jewelers 2789 S.25th E. Ammon, ID 90013
Please note that all prices listed are in US dollars. We accept payment with American Express, Visa, Mastercard, Discover. We reserve the right to require a wire transfer of funds on any purchase over $5,000.00 or any purchase that requires shipment to an address other than the billing address of the credit card. We ship only to addresses within the United States. All credit card purchases are subject to approval. Please note that we do not accept trade-ins on any direct or indirect internet purchases.